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How Shivaji Apps Handles Your Personal Information

Your account data and payment details — including transactions through bKash, Nagad, and Rocket — are handled with clear purpose and stored securely.

Account Data ProtectionbKash, Nagad, Rocket Transaction PrivacyYour Right to Access and ErasureBangladesh-Applicable Policy
Shivaji Apps How Shivaji Apps Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

SSL Encryption on All Connections Every session on Shivaji Apps runs over SSL. Your login, wallet link, and account data transmissions are encrypted end to end so nothing travels in plain text.
Cookie Use and Your Choices We use session cookies to keep you logged in and functional cookies to remember your preferred language and payment method. You can manage cookie preferences in your browser settings at any time.
Data Retention and Deletion Active accounts retain data for service continuity. After account closure, we hold records only as long as applicable rules in eligible regions require, then delete them from active systems.
Requesting Access or Corrections You can request a copy of the personal data we hold, ask us to correct inaccurate details, or submit a deletion request by contacting our support team with your account ID.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Reach our support team directly through the live chat on your account page. For privacy requests, state your account ID and the specific data action you need.
Email Data Requests Send data access, correction, or deletion requests to our support email. We aim to respond to all privacy-related queries within a reasonable timeframe.
Account Settings Path For certain data updates — like your contact number or linked wallet — go to Account Settings, then Personal Details, and submit the change directly from there.

Privacy Policy Questions We Hear Most Often

If you have a question about how your data is used on Shivaji Apps, the answers below cover the most common concerns. For anything not covered here, contact our support team directly through your account page.

We collect your name, contact details, and the payment method you link — such as your bKash or Nagad number. We also log transaction references to verify deposits and cashouts correctly.

No. We only record the transaction reference and amount when you send a payment. Your mobile wallet PIN stays on your device and is never transmitted to or stored by us.

Access is limited to staff who need it for account verification, fraud checks, or support. Data is not shared with unrelated third parties, and we do not sell your information.

Yes. Contact support with your account ID and request a data export. We will respond with the personal data we hold on your account within a reasonable timeframe.

Submit a deletion request through live chat or email, quoting your account ID. We will process it in line with applicable rules — some records may be retained for a required period after closure.

This policy applies to your account if you access the platform from an eligible region. Whether our services are available in your location depends on your local law — check before registering.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.