Reference

Legal Terms That Govern Your Account

Using Shivaji Apps means you agree to the terms set out here — covering account eligibility, how we handle your data, and what applies under your local law.

Eligibility by local lawAccount holder rightsbKash, Nagad, Rocket coveredData handling policyContact us directly

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POLICY CONTACT

Reach Us About Legal Questions

If any part of these terms is unclear, or if you need to raise a formal concern about your account or data, our support team handles policy queries directly. You can reach us through live chat, email, or by submitting a request through your account dashboard — we respond to legal and account-related queries with a dedicated review rather than a templated reply.

DATA AND SECURITY

How We Protect Your Account Data

Account security and data handling are not afterthoughts here. When you register and verify your identity for bKash or Nagad withdrawals, that data is stored with encryption and accessed only for the purposes stated in this policy. We retain transaction records for as long as required by applicable compliance obligations, and we do not sell personal data to third parties. If you want to know what data we hold about you, or request that it be corrected or removed where permitted by law, contact us through the support paths above with your account ID.

Data Retention

Transaction and identity records are kept for the period required under applicable law. You can request a summary of what we hold by contacting support with your registered account details.

Account Security

Your account uses OTP verification at login and for sensitive changes like withdrawal method updates. Never share your OTP with anyone — we will never ask for it over chat.

Cookie Policy

We use functional and analytics cookies to keep the platform running and to understand how it is used. You can manage cookie preferences from your browser settings at any time.

Data Requests

To request access, correction, or deletion of your personal data, submit a formal request via the account dashboard or email support. We aim to respond within the timeframe required by law.

What These Legal Terms Cover

Shivaji Apps Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account registered on Shivaji Apps and govern how the platform operates in relation to you. Eligibility is not universal — whether you can open an account and deposit using bKash, Nagad, or Rocket depends on the rules in your local jurisdiction.

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We do not extend services to regions where participation is restricted by law. Your account is personal and non-transferable. Any wallet activity — deposits via Nagad, withdrawals to bKash, or transfers through Rocket — must come from an account registered in your own name. We keep
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records of transactions for compliance purposes, and those records may be shared with relevant authorities where legally required. By using Shivaji Apps, you confirm that you are accessing the platform voluntarily and that you have verified your local legal position. These terms may be updated when
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legal or operational requirements change, and continued use after any update means you accept the revised version. Questions about specific clauses can be directed to our support team through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

If you have a question about your rights, how your data is used, or what these terms mean for your account, the answers below cover the most common queries we receive.

Access depends on your local law and eligible region. Check the legal position in your area before registering. We do not confirm eligibility on behalf of users.

All wallet transactions — including bKash, Nagad, and Rocket — fall under the same account terms. The wallet used must be registered in your own name to pass verification.

Submit a data request through the account dashboard under Help and Support, or contact us by email with your account ID. We process these in line with applicable legal timeframes.

We retain records for the period required by compliance obligations even after account closure. Data held beyond that period is deleted unless a legal hold requires otherwise.

Reach our support team via live chat or email and mark your query as a formal dispute. We review those separately from general account queries and respond with a written outcome.

Terms may be updated when legal or operational requirements change. Continued use of your account after an update is published means you accept the revised version. Check this page periodically.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Legal Terms That Govern Your Account

Reach Us About Legal Questions

How We Protect Your Account Data

Data Retention

Account Security

Cookie Policy

Data Requests

Common Questions About These Terms

01 Can I open an account if I am based in Bangladesh?

02 What payment methods are covered under these terms?

03 How do I request the personal data Shivaji Apps holds about me?

04 What happens to my data if I close my account?

05 Who do I contact if I believe these terms have been applied incorrectly?

06 Do these terms change, and will I be notified?

Legal

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